Book your event

Booking

A booking is made when the cost for the event and a date has been decided by both parties. By both parties means the consumer of the product (you!) and VReact AB. Sending a request is therefore not binding.




Rescheduling

We receive a lot of bookings! Therefore we have to be strict when it comes to cancelled or rescheduled events.

All events must be rescheduled at the latest date of two weeks before the date of the event. If it is less than one week left and another date is settled, 20% of the total amount will be charged.



Cancellation

A cancellation of the event must be made at the latest two weeks in advance. A late cancellation fee will be charged of 20% the total event amount. If an event is cancelled the same week as the event is going to take place the full prize of the event will be charged.



Fallout

The final number of participants in an event must be decided one week before. After that, we will charge for the number decided in original booking.



No response

If you have sent an email or tried to contact us regarding changes to a booking, we will of course take the time of your attempted contact into consideration before applying a late booking fee.



Payment

We only accept payment through invoice. The invoice is sent after the event has been completed and has to be paid within 15 days. To save our environment we only send out invoices via email.

If an invoice is not paid a reminder will be sent with an additional fee of 60 SEK. A default interest of 28% will be applied should the reminder be overdue for more than 60 days.




The event

As we handle a lot of technology, we will take this into consideration when planning the event. The hardware can malfunction, or the software might crash. Even though we systematically work to make our product as reliable as possible there will always be times when things go wrong.


In these cases, we are prepared to add additional content as compensation on either the Virtual reality event or the lecture. We therefore recommend having a few hours to spare as some sequences might take longer than originally planned.



Accidents

Our experiences are enforced with Virtual reality. When you are wearing a VR-headset the world around you will be very realistic, and some instances may cause you to stumble or fall. Even though we have experienced staff close by at all times, we are not able to take responsibility for any injuries or accidents. It is the customer’s responsibility to take care when wearing the headset and remove it in case the experience becomes too overwhelming.



Breaking of VR-equipment

Any careless handling of the equipment that results in damage will be charged with a fee of 5000 SEK. This includes the controllers, the wiring and other hardware we might provide. We have the right to cancel the event early and charge fully for the event if we consider the customer to be too careless with our equipment.



Harassment of staff

We don’t tolerate any kind of harassment towards our staff. We have the right to leave at any time and charge fully for the event if we experience harassing behavior. This includes sexism, homophobia, racism or any other kind of behavior that is considered disturbing.